Our Terms and Conditions
This Services Agreement contains the complete terms and conditions which govern all services provided by MIB Tech. As used in this Agreement, “MIB Tech” MIB Tech and “Client”, “you”, or “your” means you. You acknowledge that you have read the Agreement, and you agree to its terms and conditions and all policies posted on the MIB Tech site. As referred to in this Agreement, “Site” refers to a World Wide Web site and “MIB Tech Site” refers to the Site located at the URL https://mibtech.com.ng or any other successor Sites owned or maintained by MIB Tech.
The following terms and conditions apply to all services provided by MIB Tech to our Clients.
Acceptance
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
Charges
Charges for services to be provided by MIB Tech are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. MIB Tech reserves the right to alter or decline to provide a quotation after expiry of the 30 days.
Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of sixty (60%) percent of the project quotation total before the work is supplied to the Client for review. The remaining fourty (40%) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.
Payment for services is due via our site or bank transfer.
Client Review
MIB Tech will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies MIB Tech otherwise within ten (10) days of the date the materials are made available to the Client.
Turnaround Time and Content Control
MIB Tech will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at date agreed with Client upon MIB Tech receiving initial payment, unless a delay is specifically requested by the Client and agreed by MIB Tech.
In return, the Client agrees to delegate a single individual as a primary contact to aid MIB Tech with progressing the commission in a satisfactory and expedient manner.
During the project, MIB Tech will require the Client to provide website content; text, images, videos and sound files
Failure to provide required website content
MIB Tech is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.
This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge.
If you agree to provide us with the required information and subsequently fail to do within two week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately.
NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website.
Payment
Invoices will be provided by MIB Tech upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt.
Additional Expenses
Client agrees to reimburse MIB Tech for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.
Web Browsers
MIB Tech makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, etc.). Client agrees that MIB Tech cannot guarantee correct functionality with all browser software across different operating systems.
MIB Tech cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, MIB Tech reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.
Default
Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on MIB Tech’s Web space, MIB Tech will, at its discretion, remove all such material from its web space. MIB Tech is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account. Cheques returned for insufficient funds will result in the Client’s account being immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay MIB Tech reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by MIB Tech in enforcing these Terms and Conditions.
Termination
Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within thirty (30) days.
Indemnity
All MIB Tech services may be used for lawful purposes only. You agree to indemnify and hold MIB Tech harmless from any claims resulting from your use of our service that damages you or any other party.
Copyright
The Client retains the copyright to data, files and graphic logos provided by the Client, and grants MIB Tech the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting MIB Tech permission and rights for use of the same and agrees to indemnify and hold harmless MIB Tech from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to MIB Tech that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.
Standard Media Delivery
Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered on thumbdrive, CD or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by MIB Tech to return to the Client any images or printed material provided for use in creation of the Client’s website, such return cannot be guaranteed.
Design Credit
A link to MIB Tech will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. The Client also agrees that the website developed for the Client may be presented in MIB Tech’s portfolio.
Access Requirements
If the Client’s website is to be installed on a third-party server, MIB Tech must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.
Post-Placement Alterations
MIB Tech cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.
General
These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.
Governing Law
This Agreement shall be governed by Nigerian Law.
Liability
MIB Tech hereby excludes itself, its Employees and or Agents from all and any liability from:
Loss or damage caused by any inaccuracy;
Loss or damage caused by omission;
Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
The entire liability of MIB Tech to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.
Severability
In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.
Contact Information
Legal Name of Company : MIB Tech
Name of Business : MIB Tech
Contact Person : Moses B. Irimiah
Enquiry Hotline : +(234) 07039719919
Physical Address : No. 1026 Tinshama, Nassarawa L.G.A Kano state, Nigeria
Operating Hours : 8:00am to 10:30pm (Mon-Sat)
FAQ
“Do you offer hosting services ?”
MIB Tech. is not a website hosting agency but is in the right to advise clients on the right hosting for their website. However, if the client already has a hosting plan, we will review it and advise where necessary for good website performance. We will work with your hosting if it in the right order.
“Is my site going to rank first ?”
MIB Tech. is not granting you of ranking top on your new website. However, we ensure that website is build base on the best SEO principles which will enhance your website’s SEO rank. SEO rank is subject to discussion separately if you are interested.
Is MIB Tech. responsible for maintaining my site ?”
You are responsible for maintaining your backups concerning your website and other material product. MIB Tech. will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.
Further, all our clients that under our Website Maintenance service, their site backup will be taken care of by us, and we give our word that there are no circumstances that their backup will be lost.
“How long does it takes MIB Tech. to complete project?”
Any indication given by MIB Tech. of any project’s duration is to be considered by the customer to be estimated. MIB Tech. cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by MIB Tech. for the initial payment or by date confirmed in writing by MIB Tech.
“Can I request a different design?”
MIB Tech. requires that a template is approved by the customer before the coding of a site commences. Once the template(s) for the website are approved by the customer, coding will commence; any changes to navigation items, colors, structure, or content that requires changes to the template will incur an additional charge.
Once the web design is complete, MIB Tech. will provide the customer with the opportunity to review the resulting work. We will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include images, small textual changes, and small adjustments to the placement of items on the page. It does not include changes to many or all images, color schemes, or any navigation features. Any minor changes can be notified to MIB Tech. by e-mail.
MIB Tech. will consider that the client has accepted the original draft, if no notification of changes is received in writing, text, or call from the customer, within 14 days of the start of the review period.
“Do you suspend or cancel project?”
Yes, MIB Tech. shall be entitled to suspend its performance of the contract if and for so long as the Customer shall be in breach of any of its obligations; and
a) If the Customer is in arrears on any payment to the Company.
b) If the client has exceeded the number of reviews
c) If the client keeps on making changes to the original design concept.
d) If the client uses abusive words on any of the MIB Tech. staff.
“How much will I Deposit?”
A 60% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the project. The remaining 30% shall become due when the work is completed but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full.